Wednesday, November 17, 2010
Rotation 10: Patient Meal Services: Week 2
Week two of patient meal services was quite busy. Monday was spent working on projects and homework. I visited a total of 40 patients to do patient satisfaction surveys. I asked each patient to rate the hospital's food on temperature, quality, courtesy of staff, and overall satisfaction with the food service. It's truly amazing how one patient will think the food is absolutely wonderful and the next patient thinks the food is just horrible. I had a fun time listening to everyone's comments and thought of some ideas to help improve the food service! Tuesday we had orientation at Meals On Wheels so we know what to expect when we have our rotation there. Wednesday was full of meetings; weekly RD meeting and weekly supervisor meeting took up much of the afternoon. I stayed late through the dinner hour to do tray audits. I checked food trays for accuracy to see if what was put on the tray matched what was on the tray ticket. Thursday I went in early so I could do the same for breakfast. From 8-12 I went to an interesting Leadership Behaviors-Managerial Courage Workshop. Amberlee invited me over for dinner at her apartment that night. She and her husband made delicious fish tacos with rice, beans, guacamole, and chips. Friday I did late-tray audits in the morning-tracked the amount of time it took from when the patient called the kitchen to when they received their meal. I worked a hostess position that night because they were four people short. I loaded trays and delivered them until 6:30...in heels. I was exhausted so I went to bed super early. Saturday morning I volunteered at a diabetes health fair in Plano. Jennifer and I helped demonstrate the Actifry. We made french fries and random vegetable mixtures. It cooks fresh homemade french fries in about 30 minutes only using 1 tablespoon of olive oil. The Actifry is an awesome appliance for heart healthy cooking. In the afternoon I tagged along with intern, Megan, and her friends while she tried on wedding dresses.
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